We are delighted to announce that RVS has achieved ISO 9001:2015 quality management certification having demonstrated the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 9001 is the international standard that sets out the criteria for a quality management system. It is based on 7 quality management principles, which include a strong customer focus, purposeful leadership, engaging staff at every level, and demonstrating a commitment to processes and continual improvement.
Spencer Law, Managing Director, RVS: “This is great news. ISO 9001 is recognised across the world and I am proud of the whole team for what we have achieved. It is really important to us that our high standards and the quality of our services remain consistent. We want every member of staff to feel an important part of the team, all working together to achieve common goals – high-quality vehicles and excellent customer service.”
All ISO standards are reviewed every five years to establish if a revision is required to keep it current and relevant for the marketplace. ISO 9001:2015 is designed to respond to the latest trends and be compatible with other management systems such as ISO 14001.
RVS provides a complete one stop solution for refuse vehicle operators, supplying a wide range refuse vehicles – new, Quality Used and Remanufactured – as well as a host of support services comprising repairs, service, hire vehicles, breakdown cover, parts, finance and vehicle transportation.